We booked All My Sons about a week ago for our move on 16 December. They called on 15 December to confirm an 8-9 am arrival. Lo and behold they're now calling us at 8:30 a.m. on 16 December to cancel, leaving us with a houseful of packed belongings and furniture and nowhere to go. This is simply the worst customer service we have faced from any sector in quite some time. Please consider taking your business elsewhere.
If I could give negative stars... I would. We had the concierge package of full pack and move one-way out of state. While they may have showed up on time, they destroyed our belongings. They wrapped our belongings haphazardly, ultimately damaging not only major appliances and furniture, but also irreplaceable family mementos. James did an amazing job of selling the service to us, how it was much better to go with them rather than the van lines... but what he sold us was total garbage. I continue to find more and more damage each day as we have been able to settle in our new home. If you for some reason do not head to my warning, make sure to buy extra insurance because it is a most definite that they will damage your stuff. I tried following up with this branch after the move and you guessed it, radio silence! They get your money and they are done. Good luck!
I would definitely recommend using this moving company! I had to change my moving date twice with them because of real estate closing issues and the person I spoke with was always compassionate and understanding of the situation I was in. He was friendly and professional! The movers were outstanding! Once again these employees were polite,curtious and Friendly! That company should be very proud of the great team they have representing them. Great job gentlemen! Thank you for a job well done.
I was impressed with entire process of helping me with my move. From initial call to Adrianna for information on the company, to meeting with James for an estimate to my actual move with the crew. My crew Byron and Kenny took excellent care of my furniture from the packing to the shipping to the delivery and from their care I knew that I had picked the best company for my move. I would definitely recommend All My Sons Moving and Storage to anyone thinking of moving.
I would highly recommend All My Sons for your next move as I will be using them again for my residence move next year. They moved my office over the weekend on a Sunday with no added rate like the other companies. But the price wasn't the reason I decided on All My Sons... I had decided on another company but All My Sons were not only tactfully persistent, but cared and was a pleasant interaction. They did follow ups before and immediately after my move; remember this is a Sunday move, and they STILL checked in! They just made everything really easy and even accepted credit or debit on location so no need to run to an ATM or carry a large sum of cash. The movers were RIGHT on time at 8am and were very professional and went over all of the details and I signed an electronic consent. They got started right away and nothing was missing or broken! All My Sons will be my movers from here on. Thanks again guys!
All My Sons Moving Storage is a US Moving Company based in Saint Ann, Missouri. All My Sons Moving Storage is located at 3594 N Lindbergh Blvd, St Ann, MO 63074, USA.
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